Enterprise Rent-A-Car Reviews, Complaints, Feedback

Enterprise had some of the best prices compared to other rental companies, and I was happy to find a 5% off promo code that helped me save a little extra. The rental process was smooth, and the car was in perfect condition, but I have to warn others about some hidden fees. I returned the car a few hours later than expected (still on the same day), and they charged me for a full extra day. When I asked about it, they told me their system automatically bills for another full day once you exceed the grace period. I get that late returns should have a fee, but it would be nice if they pro-rated the extra hours instead of charging an entire day. Another surprise was the fuel refill charge. I returned the car slightly below full, thinking they would charge a fair rate to refill it, but their fuel prices were way higher than local gas stations. I recommend filling up the tank yourself before returning the car to avoid these ridiculous fees. Would I rent from Enterprise again? Yes, but I’ll be extra careful about timing and fuel refills next time.

Rented a car from Enterprise for a last-minute weekend getaway 🚗💨. Luckily, I checked this site first and found a working promo code! Not a huge discount, but it definitely helped lower the total. Their guide made it simple to apply too. I’ll be checking here before every trip from now on 🧳✈️. Little savings = big smiles 😊.

I had a terrible experience with my last Enterprise booking, and I’m still upset about it. I made a prepaid reservation a week in advance and even called to confirm the details. Everything seemed fine until I arrived at the rental office, and they told me they didn’t have any cars available. How is that even possible when I had a confirmed reservation? To make matters worse, they didn’t offer any real solutions—just a vague apology and a refund that would take 5–10 business days to process. I was stranded at the airport with no rental, and because it was a busy holiday weekend, I struggled to find another car at a reasonable price. I had to book with another company at nearly double the cost because Enterprise failed to honor my reservation. I understand that things happen, but the lack of communication and customer support was disappointing. I would have appreciated a heads-up or some kind of compensation for the inconvenience. Be cautious if you’re relying on Enterprise for an important trip!

Used a coupon from sample.net for Enterprise Rent-A-Car. The discount was minor and didn’t make much difference. Efficient service, but expected more value.

I rented a car from Enterprise for a cross-country trip, and everything went smoothly until I had a minor issue—a flat tire in the middle of nowhere. I had opted for the Enterprise Roadside Assistance coverage when booking (which I highly recommend), and I was so glad I did! I called their support line, and within 45 minutes, a tow truck arrived and replaced my tire at no extra cost. The process was seamless, and the representative even followed up later to check if everything was okay. That level of care is what keeps me coming back to Enterprise. Returning the car was also a breeze. I dropped it off at a different location than where I picked it up, and there were no surprise fees. The car was inspected, and my deposit was released within 3 days. This was one of the best rental experiences I’ve had, and I will definitely rent from them again.

Enterprise Rent-A-Car provided an excellent experience. The staff was friendly and helpful, and the car was clean and in great condition. Pickup and drop-off were quick and easy. I also found a great discount through Sample.net, making it a cost-effective choice for my trip!

I’ve been renting from Enterprise for years and have always appreciated their customer service. They genuinely try to help, and I’ve had multiple positive experiences where staff members went out of their way to accommodate me. On my last rental, I arrived earlier than my scheduled pickup time, and they found a way to get me a car ahead of schedule without charging me extra. That said, I made the mistake of renting from an airport location, and the extra fees were shocking! The base rental price was reasonable, but once the airport fees, taxes, and surcharges were added, my total was almost 40% higher than expected. I recommend renting from an off-airport location if possible to avoid these extra costs. If you don’t mind taking a short Uber ride, you can save a lot of money. Despite the fees, I’ll continue using Enterprise because their service is top-notch, and their cars are always in good condition. Just beware of those airport rental costs!

Secured a rental with a coupon from this site for Enterprise. While the booking process was smooth, the discount applied was less impressive than anticipated. The car was in good condition, but I was hoping for more substantial savings.

I was really impressed with Enterprise’s roadside assistance. I got a flat tire on a remote road, and their team was able to send help within an hour. The replacement car was delivered the same day, and they handled everything professionally. That peace of mind was worth it.

Used a coupon for Enterprise Rent-A-Car expecting significant savings, but the discount was minimal. While the rental process was smooth and the car was in good condition, the coupon left much to be desired in terms of cost-effectiveness. A better deal would have made the rental experience more satisfying.

Rented a truck from Enterprise for a move, and it was a lifesaver. The truck was spacious and in excellent condition. The staff even gave me tips on how to secure the furniture. It made my moving day way less stressful.

I recently rented a car from Enterprise for a weekend trip, and overall, it was a smooth experience. The online booking process was simple, and I was able to find a great deal using a promo code, which helped me save around 10%. The pickup was quick, and the staff at the counter were friendly and professional. However, one thing that caught me off guard was the security deposit hold on my credit card. I was expecting a small hold, but they charged almost $300, which I wasn’t prepared for. I had the money, but if I was traveling on a tight budget, this could have been a problem. They refunded the amount within a few days after returning the car, but I wish this policy was more clearly stated upfront. Other than that, the car was clean, fuel-efficient, and perfect for my trip. I would rent from Enterprise again but will be more prepared for the deposit hold next time.

Got a great deal on a rental at Enterprise 🚗! Easy booking, great price, highly recommended! 🌟

Booked a rental with an Enterprise coupon from sample.net, and it worked smoothly! 🚗 Got a solid discount, and the booking process was hassle-free. ✅ The car was clean, well-maintained, and ready to go when I arrived. Customer service was friendly and efficient, making the whole experience even better. ⏳ Pick-up and drop-off were super easy. The discount wasn’t massive, but every bit helps, and for the level of service Enterprise provides, it’s totally worth it. 💰 Would definitely recommend using these deals if you’re planning a trip! 🛣️

Booked a car, huge discount promised, none applied. Completely misleading, very disappointed. Will not use again.

I had an amazing experience renting from Enterprise at the Miami Airport location. The staff was friendly and the car I received was spotless and exactly what I had requested. The checkout process was quick, and I loved how they walked me through the car features before I left. I’ll definitely use Enterprise again for my future trips!

The rental process was smooth, but I was disappointed when I realized there were extra charges for toll passes that weren’t clearly explained. The staff was nice enough to remove part of the charge after I called, but I wish they had been more upfront about it during pickup.

Enterprise really saved the day for me last weekend. My original rental from another company fell through, but Enterprise had a car ready in under 30 minutes. The only downside was that the car wasn’t as new as I expected, but it drove perfectly and the service more than made up for it.